Necessary port openings for Video meetings
Document version history
| Version | Change | Date |
| 1.0 | Document was created | 2022-04-01 |
Following ports are used by Video in Aurora teleQ, all ports need to be available to ensure Video access.
Ports
| Port | Protocol | IP |
| 80 | TCP In/Out | From 94.126.228.3 to 94.126.228.6
From 94.126.231.3 to 94.126.231.6 94.126.229.254 94.126.230.254 94.126.229.237 94.126.230.222 |
| 443 | TCP In/Out | From 94.126.228.3 to 94.126.228.6
From 94.126.231.3 to 94.126.231.6 From 94.126.229.132 to 94.126.229.221 From 94.126.230.132 to 94.126.230.221 From 94.126.229.222 to 94.126.229.225 94.126.229.254 94.126.230.254 94.126.229.237 94.126.230.222 |
| 3478 | UDP In/Out | From 94.126.229.237 to 94.126.229.244
From 94.126.230.222 to 94.126.230.229 |
| 1799 | TCP In/Out | From 94.126.229.132 to 94.126.229.221
From 94.126.230.132 to 94.126.230.221 |
| 17992 | TCP In/Out | 94.126.229.254
94.126.230.254 |
| 50000-65535 | UDP In/Out | From 94.126.229.132 to 94.126.229.221
From 94.126.230.132 to 94.126.230.221 From 94.126.229.222 to 94.126.229.225 |
| 60000-65535 | UDP In/Out | From 94.126.229.237 to 94.126.229.244
From 94.126.230.222 to 94.126.230.229 |
Others
- Check the configuration in the firewall for UDP timeout, the default value in many firewalls is 2 min, which leads to that the video call will end after 2 min, increase the value to at least 4 hours to allow video meeting up to at least 4 hours or even longer if necessary.
- Does your organization use a VPN service for the employees who connects from outside the company network, we recommend that this traffic will run outside the VPN network to avoid any disturbance.
- Check your settings in the Proxy-server, if you use a central server or if you use any specific GPO on the computers using the video service.
- Open up WebSocket’s against the IP addresses in the proxy settings to avoid any problem in the video portal.